CFO discusses billing problems
The Chief Financial Officer of the Islands Energy Group is apologising to customers who've experienced issues with their bills.
A range of complaints have been reported, including bills being late and higher than expected direct debit amounts being taken from accounts.
A letter has been sent to people affected with details of how they can contact customer services.
Gareth Fooks accepts the issues have been less than ideal:
‘Cover-up’: Details of ‘peaceful protest’ at prison disputed
Questions raised around how events unfolded at Jurby facility
System reform needed before rates reform says political commentator
Island's 'patchwork' of authorities criticised
Ramsey Commissioners supportive of Grove Museum's proposed registration
Chair says building is an 'iconic' part of the town
Businesses at Grandstand hopeful of breaking-even as weather disrupts racing
MGP sessions disrupted due to conditions
