Kirby joins from MT
Sure has appointed a new customer experience manager - Tracy Kirby.
She has more than 20 years’ experience in the local telecommunications sector having spent the majority of her career at Manx Telecom.
In her new role with Sure Mrs Kirby is responsible for customer strategy as well as research and insight across the Isle of Man, Guernsey and Jersey.
This includes detailed analysis of the feedback customers provide.
She will also be involved with the likes of the launch of Sure’s technology platform, which will offer full digital services to business and retail customers.
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